Our typical client wants to improve the way they do business, spend more concentrating on their strengths and increase their profitability. Clients who benefit the most from the IBS service generally don't require dedicated office space, are in a service related industry and have less than 10 staff. Below we give a brief case study on 3 of our clients.
1. Get Me Fit
2. Reedason
3. Canterbury Master Builders
1. Get Me Fit
CLIENT CHALLENGE
Mike came to IBS with a clear request. He wanted a solution that would allow him to concentrate on providing a first class service to his members and grow his business. Simply put, he didn’t want to be bogged down with all the bookwork and paperwork. He also recognized that it was important not to miss any calls and related potential business.
IBS SOLUTION
IBS provides Get Me Fit with a complete office solution. We are the office base for the business and carry out the day-to- day administrative and financial tasks required to keep the wheels turning. We answer all incoming calls, collect the mail, follow up with customers (members) and manage the monthly reporting and GST preparation.
"IBS gives me peace of mind. My customers, and potential customers, have a friendly point of contact without me being tied to the phone. It means that I can be more productive."
BENEFITS TO GET ME FIT
- An instant admin & financial function
- Guaranteed Customer presence during working hours
- No staffing hassles
- Scalable offering capable of delivery according to ever changing workload
- Access to a wide range of specialised skills & expertise
- Efficiency and systemization
"You can achieve so much when you focus on your core skills and let IBS take the strain on the support issues."
About the client:
Get Me Fit was launched in Christchurch in July 2006 with the first franchise launched in Dunedin in February 2007. GMF provides a unique physical group training programme that suits all levels of fitness in a park setting. Alongside the physical training GMF also provides adventure based recreational activities to inspire people to live their lives to their maximum levels of enjoyment.
2. Reedason
CLIENT CHALLENGE
Angela & Steve were finding that the administration demands of their various business enterprises were limiting their ability to focus and grow. They identified the need for professional assistance in managing their numerous office based activities required to run their operation smoothly.
“IBS provides the expertise and advice required to assist us to grow our business to the next level”
IBS SOLUTION
IBS provides Angela & Steve with the freedom and confidence to concentrate on managing and growing their business, with the peace of mind that the administrative and financial functions are being managed professionally.
“It was not only the streamlined administrative support that attracted us to IBS, but the ability to customise their service to suit us…”
BENEFITS TO THE REEDASON GROUP
- Freedom to focus on growing the business
- Clear understanding of the company's financial performance
- A Professional Image
- Improved Productivity and Efficiency
- No staff hassles
- Scalable & Flexible solution
- Direction & Vision
“The Innovative Business Solutions staff are valued and key members of our team. Their friendly ‘can do’ approach is a perfect fit with our company culture.”
About the client:
The Reedason Group specialises in commercial property investment with interests in dairy farming and viticulture. Shareholders Steve and Angela Reed’s business activities
centre on strategic investments in commercial property throughout the South Island. They work with commercial architects and custom build and / or renovate buildings to tailor properties’ to meet individual tenant’s requirements.
3. Canterbury Master Builders
CLIENT CHALLENGE
As a non profit organisation the Association does not employ any staff but requires an extensive range of office based services. The Executive members, who all provide their services on a voluntary basis, required a complete range of services with little management and support.
IBS SOLUTION
IBS provides the Master Builders with confidence and reliability by professionally managing all the day to day aspects of running the Association. This includes all aspects of the administrative and financial functions as well as managing all telephone & IT services. Little input from the Executive members is required on a day to day basis.
"We would have no hesitation in recommended IBS for contracted business services"
BENEFITS TO THE MASTER BUILDERS
- Complete office solution
- No staffing hassles
- Scalable offering capable of delivery according to ever changing workload
- 8am to 5pm presence
- Professional approach & service
"All the services completed by IBS are carried out in a professional, timely and highly organised manner"
About the client:
The Canterbury Registered Master Builders are a leading body within the Construction industry representing approximately 200 builder members. The brand represents excellence in the industry and the Canterbury Association prides itself on the quality workmanship of its members. The Association provides a wide range of services to its membership base focusing on Professional Development, Legislation changes and assistance in administration. For more information - www.masterbuilder.co.nz